Emergency Communications Officer

Gfoat; Irving (TX); On-site; USD 57,000 - 81,000; Full time

Job summary

Gfoat is seeking a dispatch operator to answer and route emergency calls, coordinate with police field units, and manage information across teletype networks. The role requires 8- or 12-hour shifts around a 24-hour schedule, weekends and some holidays, and may require TCOLE certification and state licensure; a background check and polygraph are part of the process.

Salary ranges from $57,480 to $81,048 annually, with paid full-time status. Training and eligibility requirements apply.

Qualifications

• High school diploma or equivalent required.
• Two years relevant experience preferred.
• TCOLE telecommunications proficiency certificate and state licensure required or obtainable within timeframe.
• CJIS access requires background check and polygraph.

Responsibilities

• Receive and dispatch emergency calls from citizens requesting police service.
• Maintain contact with police field units.
• Enter, update and retrieve information from teletype networks.
• Provide assistance in taking reports over the telephone.

Education

High school diploma or equivalent

Job description

NOW OFFERING LATERAL HIRE OPPORTUNITY AND ADDITIONAL PAY FOR TCOLE CERTIFICATION! Duties include receiving and dispatching emergency calls from citizens requesting police service; maintaining contact with police field units; entering, updating and retrieving information from teletype networks; and providing assistance in taking reports over the telephone. Duties require being able to work an eight or 12 hour shift covering a 24-hour period, and schedule will include weekends and some holidays. PAY GRADE GG19 / FULL PAY RANGE $27.63 - $38.96 PER HOUR ($57,480 - $81,048 ANNUALLY)

CLOSING DATE: OPEN UNTIL FILLED

Must have a high school diploma or equivalent and two years relevant experience; Computer Aided Dispatch, 911 or similar police-related experience preferred. If and when requested, must take and pass an assessment on Critical Personnel Selection Software. Must have, or be able to obtain within specified timeframe, TCOLE telecommunications proficiency certificate and state licensure. Duties involve access to sensitive Criminal Justice Information Systems (CJIS), which requires that a thorough background check be conducted. Candidates will be subject to a polygraph exam and criminal history check. In accordance with CJIS requirements, must not have any criminal conviction as an adult or juvenile above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years; other convictions may also be considered.