Emergency Communications Dispatcher Trainee

Emergency Telecommunicator Services; Town of Lima (NY); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Livingston Public Safety offers Dispatcher Trainee and Telecommunicator Trainee opportunities in Livingston, NY. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training combines classroom instruction, simulations, and supervised console assignments; schedules may include nights, weekends, holidays, and overtime as skills progress.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and clear communication.
• Accurate typing skills preferred.
• Customer service or call-center experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments, coaching, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Customer service (useful)

Education

High school diploma or equivalent

Job description

Livingston Public Safety offers Dispatcher Trainee and Telecommunicator Trainee opportunities in Livingston, NY. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Training combines classroom instruction, simulations, and supervised console assignments; schedules may include nights, weekends, holidays, and overtime as skills progress.