Emergency Communications Dispatcher - Serve, Coordinate & Respond

Regional 911 Intake Solutions; Altura (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Premium pay

Job summary

Regional 911 Intake Solutions in Altura, MN, seeks Police Dispatchers to handle emergency and nonemergency requests, document locations, and assign calls to officers, ensuring clear communications and timely updates.

Ideal candidates have a high school diploma, strong typing, listening, and radio skills, plus geography knowledge. Training, background checks, and potential shift work may apply.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing accuracy, clear radio communication, and geographic awareness are essential.
• Applicants may need background checks and security screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Active listening

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or equivalent

Police dispatch certifications (preferred)

Tools

Criminal justice information systems

Dispatch software

Job description

Regional 911 Intake Solutions in Altura, MN, seeks Police Dispatchers to handle emergency and nonemergency requests, document locations, and assign calls to officers, ensuring clear communications and timely updates.

Ideal candidates have a high school diploma, strong typing, listening, and radio skills, plus geography knowledge. Training, background checks, and potential shift work may apply.