Emergency Communications Dispatcher

Regional 911 Intake Solutions; Jackson (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Paid leave

Education resources

Job summary

Regional 911 Intake Solutions in Jackson, MN seeks dedicated Police Dispatchers to handle emergency and nonemergency requests, document locations and descriptions, and coordinate with officers. This role requires strong typing, clear radio communication, and the ability to learn jurisdiction geography.

Staff may work nights and weekends, with background checks and ongoing training. The position offers competitive benefits and opportunities to contribute to public safety while maintaining

Qualifications

• High school diploma or equivalent is commonly required.
• Entry-level vacancies may provide training.
• Prior police dispatch work and certifications may be required for experienced roles.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

High school diploma

Typing

Radio communication

Jurisdiction geography

Background screening

Education

High school diploma or equivalent

Tools

Criminal Justice Information Systems

Job description

Regional 911 Intake Solutions in Jackson, MN seeks dedicated Police Dispatchers to handle emergency and nonemergency requests, document locations and descriptions, and coordinate with officers. This role requires strong typing, clear radio communication, and the ability to learn jurisdiction geography.

Staff may work nights and weekends, with background checks and ongoing training. The position offers competitive benefits and opportunities to contribute to public safety while maintaining