Emergency Police Dispatcher: Radio & Calls Expert

Regional 911 Intake Solutions; Sherburn (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in Sherburn, Minnesota seeks Police Dispatchers to receive emergency and nonemergency calls, document details, and assign calls to officers. Dispatch work may involve radio, records checks, and coordination with neighboring agencies.

Applicants should have a high school diploma or equivalent; training may be provided; typing and clear radio communication are essential, with potential nights, weekends, and overtime depending on staffing.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Listening

Multitasking

Radio communication

Geography knowledge

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions in Sherburn, Minnesota seeks Police Dispatchers to receive emergency and nonemergency calls, document details, and assign calls to officers. Dispatch work may involve radio, records checks, and coordination with neighboring agencies.

Applicants should have a high school diploma or equivalent; training may be provided; typing and clear radio communication are essential, with potential nights, weekends, and overtime depending on staffing.