Emergency Communications Dispatcher: Police, Fire & EMS

Regional 911 Intake Solutions; Peterson (MN); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Peterson, MN is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. The role requires clear communication, prioritization, and the ability to manage multiple radio channels.

You will process calls, verify details, dispatch units, and support interagency communications. A high school diploma is commonly required; cross-training is possible. This is an on-site position with potential for overtime and benefits.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training; others require experience in one or more dispatch disciplines.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Communication

Multitasking

Attention to detail

Crisis management

Education

High school diploma

Tools

Two-way radio

Job description

Regional 911 Intake Solutions in Peterson, MN is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. The role requires clear communication, prioritization, and the ability to manage multiple radio channels.

You will process calls, verify details, dispatch units, and support interagency communications. A high school diploma is commonly required; cross-training is possible. This is an on-site position with potential for overtime and benefits.