Emergency Communications Dispatcher

Regional 911 Intake Solutions; Glencoe (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Regional 911 Intake Solutions seeks qualified police dispatchers to support Glencoe, MN law enforcement operations. The role involves taking emergency and nonemergency calls, documenting locations and details, and coordinating with officers to ensure rapid, accurate response.

Applicants should have a high school diploma and able to type quickly, with real-time radio communication and knowledge of local geography. Training and background checks are typical parts of the onboarding process.

Qualifications

• Requires a high school diploma or recognized equivalent; some vacancies offer training.
• Ability to type accurately and communicate clearly by radio.
• Familiarity with jurisdiction geography and basic records-access screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing accuracy

Spoken communication

Radio communication

Geography knowledge

Education

High school diploma

Police dispatch training

Tools

Dispatch software

CJIS access

Job description

Regional 911 Intake Solutions seeks qualified police dispatchers to support Glencoe, MN law enforcement operations. The role involves taking emergency and nonemergency calls, documenting locations and details, and coordinating with officers to ensure rapid, accurate response.

Applicants should have a high school diploma and able to type quickly, with real-time radio communication and knowledge of local geography. Training and background checks are typical parts of the onboarding process.