Emergency Communications Dispatcher

Regional 911 Intake Solutions; Hinckley (MN); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Hinckley, MN seeks Police Dispatcher candidates to support law enforcement operations by taking calls, dispatching officers, and maintaining reliable communications. The role involves accurate documentation, rapid prioritization, and collaboration with nearby agencies to ensure public safety.

Ideal applicants have a high school diploma and proven typing and radio communication abilities.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Hinckley, MN seeks Police Dispatcher candidates to support law enforcement operations by taking calls, dispatching officers, and maintaining reliable communications. The role involves accurate documentation, rapid prioritization, and collaboration with nearby agencies to ensure public safety.

Ideal applicants have a high school diploma and proven typing and radio communication abilities.