Emergency Communications Dispatcher for Public Safety

National Public Safety Careers; Mount Pleasant (MI); On-site; USD 40,000 - 65,000; Full time

Job summary

National Public Safety Careers is seeking Public Safety Dispatcher/Telecommunicator opportunities in Shepherd, Michigan. Dispatchers handle both emergency and nonemergency requests, verify locations, and prioritize incidents while using CAD, telephones, mapping, and radio systems to coordinate responders.

Applicants should possess accurate typing, active listening, and clear communication skills; a high school diploma is commonly required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High School Diploma

Tools

CAD systems

Radio systems

Mapping systems

Job description

National Public Safety Careers is seeking Public Safety Dispatcher/Telecommunicator opportunities in Shepherd, Michigan. Dispatchers handle both emergency and nonemergency requests, verify locations, and prioritize incidents while using CAD, telephones, mapping, and radio systems to coordinate responders.

Applicants should possess accurate typing, active listening, and clear communication skills; a high school diploma is commonly required.