Emergency Communications Dispatcher

National Public Safety Careers; Shorewood-Tower Hills-Harbert (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers seeks qualified Public Safety Dispatchers and Telecommunicators for Harbert, MI. You will operate CAD, telephone, mapping and radio systems to coordinate responders and relay critical information. A high school diploma or equivalent is commonly required.

Strong typing, active listening, clear communication and the ability to switch tasks in high-pressure situations are essential. Shifts may include nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or equivalent commonly required.
• Accurate typing, active listening, clear communication, ability to multitask.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information‑security requirements.

Skills

Typing

Active listening

Clear communication

Education

High School Diploma

Tools

CAD software

Job description

National Public Safety Careers seeks qualified Public Safety Dispatchers and Telecommunicators for Harbert, MI. You will operate CAD, telephone, mapping and radio systems to coordinate responders and relay critical information. A high school diploma or equivalent is commonly required.

Strong typing, active listening, clear communication and the ability to switch tasks in high-pressure situations are essential. Shifts may include nights, weekends, holidays, and overtime.