Emergency Communications Dispatcher

Regional 911 Intake Solutions; Red Feather Lakes (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Regional 911 Intake Solutions in Red Feather Lakes, CO is seeking a Public Safety Dispatcher to support call taking, police and fire dispatch, and emergency medical dispatch as needed. You will juggle information, apply agency procedures, and keep callers and responders informed during critical events.

The role requires strong listening, typing accuracy, and the ability to switch between tasks while maintaining confidentiality and following established procedures.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Red Feather Lakes, CO is seeking a Public Safety Dispatcher to support call taking, police and fire dispatch, and emergency medical dispatch as needed. You will juggle information, apply agency procedures, and keep callers and responders informed during critical events.

The role requires strong listening, typing accuracy, and the ability to switch between tasks while maintaining confidentiality and following established procedures.