Emergency Communications Dispatcher – Police, Fire & EMS

Regional 911 Intake Solutions; Kersey (CO); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee-assistance resources

Continuing education

Shift differentials and incentives

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers for a role in Kersey, CO. The position involves coordinating emergency responses across law enforcement, fire services, and EMS within a combined communications environment.

Responsibilities include processing calls, verifying incident details, prioritizing calls, and dispatching units per approved plans. Work may include nights, weekends, holidays, and overtime; daily rotation across assignments and maintaining incident

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training; credentials may be required depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers for a role in Kersey, CO. The position involves coordinating emergency responses across law enforcement, fire services, and EMS within a combined communications environment.

Responsibilities include processing calls, verifying incident details, prioritizing calls, and dispatching units per approved plans. Work may include nights, weekends, holidays, and overtime; daily rotation across assignments and maintaining incident