Emergency Communications Dispatcher – Police/Fire/EMS

Regional 911 Intake Solutions; Higginsport (OH); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Education resources

Job summary

Regional 911 Intake Solutions in Higginsport, OH seeks a Police/Fire/EMS Dispatcher to coordinate emergency responses across multiple services. The role involves processing calls, routing units, and maintaining incident records in a combined communications environment.

Applicants should have a high school diploma (or equivalent) and may require credentials specific to assigned dispatch disciplines. Training, background checks, and continuous certifications are typical parts of the process.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants may need public safety telecommunicator credentials depending on the assignment.
• Required certifications and deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or recognized equivalent

Job description

Regional 911 Intake Solutions in Higginsport, OH seeks a Police/Fire/EMS Dispatcher to coordinate emergency responses across multiple services. The role involves processing calls, routing units, and maintaining incident records in a combined communications environment.

Applicants should have a high school diploma (or equivalent) and may require credentials specific to assigned dispatch disciplines. Training, background checks, and continuous certifications are typical parts of the process.