Emergency Communications Dispatcher (Police/Fire/EMS)

Regional 911 Intake Solutions; Big Pine Key (FL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Job summary

Regional 911 Intake Solutions in Florida seeks Police/Fire/EMS dispatchers for the Big Pine Key area. You will coordinate emergency responses across police, fire, and EMS, process calls, and assign units according to approved response plans.

The role requires clear communication, the ability to adapt to changing priorities, and adherence to training and authority. Candidates typically need a high school diploma and may need dispatch credentials, with shifts including nights, weekends, holidays,

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training.
• Applicants may need dispatch credentials depending on the assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Florida seeks Police/Fire/EMS dispatchers for the Big Pine Key area. You will coordinate emergency responses across police, fire, and EMS, process calls, and assign units according to approved response plans.

The role requires clear communication, the ability to adapt to changing priorities, and adherence to training and authority. Candidates typically need a high school diploma and may need dispatch credentials, with shifts including nights, weekends, holidays,