Emergency Communications Dispatcher — 24/7 Shifts

County Emergency Communications; Trenton (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Overtime opportunities

Job summary

County Emergency Communications in Trenton, IL seeks 911 Emergency Dispatchers to connect callers with responders. You will receive emergency and nonemergency calls, confirm locations, document details, and coordinate police, fire, or medical resources using agency procedures.

Responsibilities include prioritizing calls, entering data into dispatch systems, monitoring radio traffic, and maintaining confidential records.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Useful typing, listening, and clear speech abilities.
• Ability to organize information under pressure and follow testing/training requirements.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details; assess priorities.
• Enter incident data into dispatch systems and coordinate responders.
• Monitor radio traffic and provide updated information to responders.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High school diploma or equivalency

Tools

Computer-aided dispatch systems

Job description

County Emergency Communications in Trenton, IL seeks 911 Emergency Dispatchers to connect callers with responders. You will receive emergency and nonemergency calls, confirm locations, document details, and coordinate police, fire, or medical resources using agency procedures.

Responsibilities include prioritizing calls, entering data into dispatch systems, monitoring radio traffic, and maintaining confidential records.