Emergency Police Dispatcher – Critical Communications

Regional 911 Intake Solutions; Trenton (IL); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision benefits

Retirement plans

Paid leave

Descripción de la vacante

Regional 911 Intake Solutions is seeking Police Dispatchers for the Trenton, IL area. The role involves receiving emergency and nonemergency requests, documenting locations, and coordinating with officers according to agency procedures.

Dispatchers monitor radio traffic, assign calls, and maintain incident records while complying with confidentiality and qualification requirements. Training may be provided for entry-level candidates.

Formación

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsabilidades

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Conocimientos

Typing accuracy

Radio communication

Multitasking

Attention to detail

Geography knowledge

Educación

High school diploma or equivalent

Herramientas

Police dispatch software

Records management system

Descripción del empleo

Regional 911 Intake Solutions is seeking Police Dispatchers for the Trenton, IL area. The role involves receiving emergency and nonemergency requests, documenting locations, and coordinating with officers according to agency procedures.

Dispatchers monitor radio traffic, assign calls, and maintain incident records while complying with confidentiality and qualification requirements. Training may be provided for entry-level candidates.