Emergency Police Dispatcher — 24/7 Communications Lead

Regional 911 Intake Solutions; Michigan City (ND); On-site; USD 36,000 - 55,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers in the United States to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Dispatchers may handle call taking, radio dispatch, and authorized records duties.

Candidates should type accurately, understand spoken information, and communicate clearly by radio. Work may include nights, weekends, holidays, rotating shifts, and overtime depending on staffing and agency

Qualifications

• Requires a high school diploma or equivalent; entry training provided may be offered.
• Candidates should be able to type accurately, listen well, and communicate clearly by radio.
• Ability to learn jurisdictional geography and operate dispatch systems; background checks/ screenings may apply.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Active listening

Multitasking

Radio communication

Clear speech

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers in the United States to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Dispatchers may handle call taking, radio dispatch, and authorized records duties.

Candidates should type accurately, understand spoken information, and communicate clearly by radio. Work may include nights, weekends, holidays, rotating shifts, and overtime depending on staffing and agency