Emergency Communications Dispatcher — 24/7 Impact & Training

MaineGuide; Augusta (ME); On-site; USD 39,000 - 51,000; Part time

Benefits offered by this job

Paid holidays

Sick leave

Vacation leave

Health insurance

Dental insurance

Retirement plan

Gym reimbursement

Flexible spending accounts

Student loan forgiveness

Employee assistance

Job summary

Department of Public Safety - Bureau of Emergency Communications in Augusta, Maine seeks an Emergency Communications Specialist. This role dispatches emergency and non-emergency calls, coordinates responses, and maintains meticulous incident records in CAD systems.

The position requires a high school diploma, the ability to pass a fingerprint background check and polygraph, and may involve rotating shifts including nights and weekends. Training yields multiple certifications within six months.

Qualifications

• Graduation from high school or equivalent.
• Must pass fingerprint-based background check and a polygraph before employment.

Responsibilities

• Act as the first point of contact for people in need of help.
• Coordinate effective response to calls for service.
• Develop incident resolution strategies.
• Search databases to find pertinent information for appropriate personnel (e.g., criminal history, stolen property, motor vehicle data).
• Document calls in computer aided dispatch system.
• Operate communications equipment, including CAD and radio systems.

Education

High school diploma or equivalent

Job description

Department of Public Safety - Bureau of Emergency Communications in Augusta, Maine seeks an Emergency Communications Specialist. This role dispatches emergency and non-emergency calls, coordinates responses, and maintains meticulous incident records in CAD systems.

The position requires a high school diploma, the ability to pass a fingerprint background check and polygraph, and may involve rotating shifts including nights and weekends. Training yields multiple certifications within six months.