Emergency Dispatcher - 24/7 Impact & Training

County Emergency Communications; Oark (AR); On-site; USD 36,000 - 60,000; Full time

Job summary

County Emergency Communications in Oark, AR seeks dedicated 911 emergency dispatchers to connect callers with police, fire, and medical responders. You will gather information, confirm locations, and coordinate resources according to agency procedures.

This role requires calm communication, strong typing, and the ability to manage multiple systems. Shifts may include nights, weekends, holidays, and mandatory overtime, with training provided to meet certification requirements.

Qualifications

• High school diploma or GED required.
• Some agencies recruit entry-level applicants, others require experience or certifications.
• Typing, listening, clear speech, and organizing information are essential.
• Must be able to operate multiple communication systems.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Work under pressure

Basic computer skills

Education

High school diploma

Tools

Dispatch software

Job description

County Emergency Communications in Oark, AR seeks dedicated 911 emergency dispatchers to connect callers with police, fire, and medical responders. You will gather information, confirm locations, and coordinate resources according to agency procedures.

This role requires calm communication, strong typing, and the ability to manage multiple systems. Shifts may include nights, weekends, holidays, and mandatory overtime, with training provided to meet certification requirements.