Emergency Communications Dispatcher (24/7, Certification Support)

County Emergency Communications; Larkspur (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Larkspur, CA seeks an Emergency Medical Dispatcher to help coordinate urgent medical responses. You will receive calls, confirm locations and access details, ask safety questions, and determine response priority using approved protocols.

Role may require shift work, overtime, and adherence to medical dispatch oversight. A high school diploma or equivalent is common; EMS certification and CPR may be required.

Qualifications

• High school diploma or equivalent is commonly required.
• Employer may sponsor training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or Equivalent

Job description

County Emergency Communications in Larkspur, CA seeks an Emergency Medical Dispatcher to help coordinate urgent medical responses. You will receive calls, confirm locations and access details, ask safety questions, and determine response priority using approved protocols.

Role may require shift work, overtime, and adherence to medical dispatch oversight. A high school diploma or equivalent is common; EMS certification and CPR may be required.