Emergency Communications Dispatcher

National Public Safety Careers; Vallejo (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers seeks a Public Safety Dispatcher/Telecommunicator to support information flow between the public and emergency responders. You will handle calls, verify locations, classify requests, and operate dispatch and mapping systems on-site in Albion, WA.

The role requires a high school diploma, strong typing, listening, and communication skills, plus the ability to multitask under pressure and adhere to procedures.

Qualifications

• Typing accurately while multitasking in a fast-paced environment.
• Active listening and clear communication with callers and responders.
• Ability to switch between multiple tasks and maintain composure.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information‑security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD system

Mapping software

Radio systems

Job description

National Public Safety Careers seeks a Public Safety Dispatcher/Telecommunicator to support information flow between the public and emergency responders. You will handle calls, verify locations, classify requests, and operate dispatch and mapping systems on-site in Albion, WA.

The role requires a high school diploma, strong typing, listening, and communication skills, plus the ability to multitask under pressure and adhere to procedures.