Emergency Communications Specialist (Public Safety Dispatcher)

National Public Safety Careers; Salem (OR); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance resources

Professional development

Job summary

National Public Safety Careers seeks Public Safety Dispatcher/Telecommunicator in Albion, RI. This role combines information flow, decision-making, and coordination of emergency services. You will handle calls, verify locations, and coordinate responders while following agency procedures.

Candidates should have a high school diploma, strong typing, active listening, and clear communication. Training and background checks apply; schedules may include nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent is required or commonly required.
• Candidates should demonstrate accurate typing, active listening, clear communication.
• Certifications depend on services handled and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

CAD systems

Telephone systems

Mapping systems

Radio systems

Job description

National Public Safety Careers seeks Public Safety Dispatcher/Telecommunicator in Albion, RI. This role combines information flow, decision-making, and coordination of emergency services. You will handle calls, verify locations, and coordinate responders while following agency procedures.

Candidates should have a high school diploma, strong typing, active listening, and clear communication. Training and background checks apply; schedules may include nights, weekends, and overtime.