Emergency Communications Dispatcher

Regional 911 Intake Solutions; Penelope (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

Regional 911 Intake Solutions seeks a Police Dispatcher to support law enforcement operations from Penelope, TX. You will handle emergency and nonemergency requests, log incident details, and assign calls to officers following agency procedures.

The role may require working nights, weekends, and holidays. Strong typing, radio communication, and geography knowledge are essential, along with access to criminal justice information systems and security screening where required.

Qualifications

• High school diploma or equivalent commonly required.
• Entry-level vacancies may provide training.
• You should type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Clear communication

Geography awareness

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions seeks a Police Dispatcher to support law enforcement operations from Penelope, TX. You will handle emergency and nonemergency requests, log incident details, and assign calls to officers following agency procedures.

The role may require working nights, weekends, and holidays. Strong typing, radio communication, and geography knowledge are essential, along with access to criminal justice information systems and security screening where required.