Emergency Police Dispatcher — Critical Communications Specialist

Regional 911 Intake Solutions; Cleburne (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Cleburne, TX is seeking Police Dispatchers to support law enforcement operations by receiving emergency and nonemergency requests and maintaining reliable radio and phone communications with officers.

This role involves documenting locations, vehicle details, coordinating with agencies, and safeguarding sensitive information. Candidates should have a high school diploma and be prepared to work varied shifts, including nights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Clear radio communication

Multitasking

Understand spoken information

Learn jurisdictional geography

Education

High school diploma or recognized equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Cleburne, TX is seeking Police Dispatchers to support law enforcement operations by receiving emergency and nonemergency requests and maintaining reliable radio and phone communications with officers.

This role involves documenting locations, vehicle details, coordinating with agencies, and safeguarding sensitive information. Candidates should have a high school diploma and be prepared to work varied shifts, including nights, weekends, and holidays.