Emergency Communications Dispatcher

City of Moss Point; Moss Point, Northern (MS, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

City of Moss Point seeks a dedicated dispatcher for our Communications Center. This position handles emergency and information calls by phone and radio, dispatches police and fire units, and maintains unit status and records. Knowledge of local geography and incident procedures is essential.

The role requires good English, sound judgment in emergencies, and the ability to work rotating shifts. High school diploma and driver license are required; prior radio or dispatch experience is desirable.

Qualifications

• High school diploma or acceptable equivalent and minimum age of twenty (20) years.
• Experience with radios or in a communications center is desirable but not a requirement.

Responsibilities

• Operates telephone, radio, and other communications equipment on an assigned shift.
• Receives complaints and emergency calls which must be properly processed; obtains all essential information for handling emergencies; dispatches appropriate personnel and equipment to scenes of police and fire incidents, accidents, natural disasters, rescue operations, and other emergencies.
• Receives routine calls and visits and provides information as requested.
• Maintains radio contact with all police and fire units away from station; maintains status and current information on all units in and out of service.
• Monitors all alarms and dispatches units as needed.
• Maintains records of all emergencies and other dispatches; periodically makes routine announcements and relays messages via radio.
• Operates accessory equipment which includes teletype, typewriter, and computer keyboard.
• Takes and processes affidavits on crimes that were committed.
• Prepares and maintains warrants and warrants file, keeping proper documentation and accuracy of file.
• Receives payments of fines imposed by the Municipal Court.
• Prepares and issues receipts to individuals paying fines.
• Receives and processes legal documents and makes necessary entries in docket books and logs.
• Maintains an inventory of supplies at communications desk, requesting additional supplies when needed.
• Performs any other duties as directed by supervisor.

Skills

Emergency dispatch

Radio/telecommunications equipment

Public communication

Attention to detail

Sound judgment

Rotating shifts

Money handling

English proficiency

Education

High school diploma

Tools

Teletype

Typewriter

Computer keyboard

Job description

City of Moss Point seeks a dedicated dispatcher for our Communications Center. This position handles emergency and information calls by phone and radio, dispatches police and fire units, and maintains unit status and records. Knowledge of local geography and incident procedures is essential.

The role requires good English, sound judgment in emergencies, and the ability to work rotating shifts. High school diploma and driver license are required; prior radio or dispatch experience is desirable.