Emergency Communications Dispatcher

City-of-St.-Joseph; Saint Joseph (MO); On-site; USD 53,466,000 - 76,149,000; Full time

Job summary

City of St. Joseph seeks a Communications Operator to receive emergency and non-emergency calls and dispatch police, fire or sheriff response. You will operate 911 lines, CAD systems and coordinate with hospitals, ambulances and utilities while maintaining accurate records.

The role requires typing skills, ability to work under pressure, and adherence to confidentiality. High school diploma preferred; MOSWIN/NAWAS experience a plus.

Qualifications

• Typing tests are required.
• Ability to use computer, phone systems and printers.

Responsibilities

• Receive emergency and non-emergency calls and dispatch appropriate public safety response.
• Maintain accurate records in the CAD system and coordinate with agencies.
• Enter warrants, emergencies and orders of protection as needed.

Skills

Typing

Computer systems

Phone systems

Decision making under stress

Clear communication

Confidentiality

Education

High School Diploma or equivalent

Job description

City of St. Joseph seeks a Communications Operator to receive emergency and non-emergency calls and dispatch police, fire or sheriff response. You will operate 911 lines, CAD systems and coordinate with hospitals, ambulances and utilities while maintaining accurate records.

The role requires typing skills, ability to work under pressure, and adherence to confidentiality. High school diploma preferred; MOSWIN/NAWAS experience a plus.