Part-Time Emergency Communications Dispatcher

TKO StaffPros LLC; Saltillo (MS); On-site; USD 21,000 - 28,000; Part time

Job summary

The City of Aberdeen is seeking a Part-Time Emergency Communications Dispatcher to support emergency communications and assist patrol and emergency response personnel. Responsibilities include receiving emergency calls, monitoring radio, documenting information, and relaying details quickly to appropriate personnel.

The ideal candidate will stay calm under pressure, communicate clearly, and follow established dispatch procedures.

Qualifications

• High School Diploma or equivalent required.
• Must possess and maintain a valid driver's license.
• Strong verbal and written communication skills.
• Ability to listen to, document, and relay information accurately.
• Basic computer and clerical skills.
• Ability to multitask and work under pressure.
• Willingness to work non-standard hours, including nights, weekends, and holidays.
• Must maintain confidentiality.

Responsibilities

• Monitor police and emergency radio communications.
• Answer and process emergency telephone calls.
• Gather accurate information from callers and communicate details to patrol officers and emergency personnel.
• Dispatch appropriate personnel based on the nature and urgency of each call.
• Maintain accurate radio logs, call records, and other required documentation.
• Enter and update information in department records and databases.
• Perform general clerical and administrative duties related to dispatch operations.
• Follow established procedures for emergency communications and dispatch activities.
• Handle confidential and sensitive information appropriately.
• Communicate clearly and effectively with officers, emergency personnel, supervisors, and the public.
• Remain alert and organized while managing multiple calls and responsibilities.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Multitasking under pressure

Attention to detail

Listening and documenting

Confidentiality

Computer literacy

Dependable

Education

High School Diploma or equivalent

Job description

Emergency Communications Dispatcher - Part-Time

Location: Aberdeen, MS
Position Type: Part-Time

Position Overview

The City of Aberdeen is seeking a reliable and attentive Part-Time Emergency Communications Dispatcher to assist with emergency communications and support local patrol and emergency response personnel.

This position is responsible for receiving emergency calls, monitoring radio communications, accurately documenting information, and quickly relaying important details to the appropriate personnel. The ideal candidate must be able to remain calm, focused, and professional in situations that may require immediate attention.

Key Responsibilities

• Monitor police and emergency radio communications.
• Answer and process emergency telephone calls.
• Gather accurate information from callers and communicate details to patrol officers and emergency personnel.
• Dispatch appropriate personnel based on the nature and urgency of each call.
• Maintain accurate radio logs, call records, and other required documentation.
• Enter and update information in department records and databases.
• Perform general clerical and administrative duties related to dispatch operations.
• Follow established procedures for emergency communications and dispatch activities.
• Handle confidential and sensitive information appropriately.
• Communicate clearly and effectively with officers, emergency personnel, supervisors, and the public.
• Remain alert and organized while managing multiple calls and responsibilities.
• Perform other duties as assigned.

Qualifications & Requirements

• High School Diploma or equivalent required.
• Previous dispatching or emergency communications experience preferred.
• Must possess and maintain a valid driver's license.
• Strong verbal and written communication skills.
• Ability to accurately listen to, document, and relay information.
• Basic computer and clerical skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and work effectively under pressure.
• Must be dependable and able to maintain confidentiality.
• Ability to follow instructions and established procedures.
• Must be willing to work non-standard hours, including nights, weekends, holidays, and varying shifts as needed.

Ideal Candidate

The ideal candidate will be dependable, professional, and comfortable working in a fast-paced environment where accuracy and communication are critical. Previous experience in dispatching, emergency services, law enforcement, customer service, or office administration is a plus.