Emergency Communications Dispatcher

Regional 911 Intake Solutions; Littlefield (TX); On-site; USD 35,000 - 70,000; Full time

Job summary

Regional 911 Intake Solutions in Littlefield is seeking Police Dispatchers to handle requests for assistance, document incident details, and maintain reliable communication with officers. The role may include telephone call taking, radio dispatch, and access to records systems.

Dispatchers help officers understand evolving incidents and coordinate with agencies to ensure public safety. Candidates should be able to type accurately, understand spoken information, and learn jurisdictional

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing accuracy and speed are important; strong radio communication and hearing skills are essential.
• Ability to understand spoken information, learn jurisdictional geography, and follow agency procedures.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communication

Active listening

Geography knowledge

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Littlefield is seeking Police Dispatchers to handle requests for assistance, document incident details, and maintain reliable communication with officers. The role may include telephone call taking, radio dispatch, and access to records systems.

Dispatchers help officers understand evolving incidents and coordinate with agencies to ensure public safety. Candidates should be able to type accurately, understand spoken information, and learn jurisdictional