Emergency Communications Dispatcher

National Public Safety Careers; Buffalo Grove (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance program

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency response agencies in Buffalo, IN. Responsibilities include call taking, dispatch, and coordination using CAD, radio, map, and phone systems.

You will join a team that requires accurate typing, active listening, clear communication, and the ability to manage multiple tasks while following agency procedures and maintaining confidentiality.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Accurate typing, active listening, clear communication are essential.
• Certifications depend on services handled and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Communication

Education

High school diploma or GED

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency response agencies in Buffalo, IN. Responsibilities include call taking, dispatch, and coordination using CAD, radio, map, and phone systems.

You will join a team that requires accurate typing, active listening, clear communication, and the ability to manage multiple tasks while following agency procedures and maintaining confidentiality.