Emergency Communications Specialist (Public Safety)

National Public Safety Careers; Barbourville (KY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers seeks a Public Safety Dispatcher / Telecommunicator for Dewitt, KY. You will support the flow of information between the public and emergency responders, performing call-taking, dispatch, and EMS coordination as assigned.

You will work shifts, operate CAD, radio and mapping systems, and maintain records while following agency procedures. A high school diploma and strong typing, listening, and communication skills are required; certifications vary by jurisdiction.

Qualifications

• High school diploma or equivalent required; entry and experienced classifications may differ in qualifications and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks; certifications vary by services and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

multitasking

Education

High school diploma or equivalent

Tools

CAD system

Radio communications

Telephone systems

Job description

National Public Safety Careers seeks a Public Safety Dispatcher / Telecommunicator for Dewitt, KY. You will support the flow of information between the public and emergency responders, performing call-taking, dispatch, and EMS coordination as assigned.

You will work shifts, operate CAD, radio and mapping systems, and maintain records while following agency procedures. A high school diploma and strong typing, listening, and communication skills are required; certifications vary by jurisdiction.