Emergency Communications Specialist — Public Safety Dispatcher

National Public Safety Careers; Jeffersonville (IN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is recruiting for Public Safety Dispatcher / Telecommunicator opportunities in Borden, Indiana. This role handles emergency and nonemergency requests, verifies locations, and uses CAD, telephones, mapping, and radio systems to coordinate responders.

Candidates should have a high school diploma and strong typing, listening, and communication skills. The position involves shift work, nights and weekends, and adherence to confidentiality and training requirements.

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening, and clear communication validated.
• Ability to switch between tasks under pressure.

Responsibilities

• Process emergency and nonemergency requests for public safety.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for help.
• Maintain records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High School Diploma

Tools

Computer-Aided Dispatch

Telephone systems

Mapping software

Radio systems

Job description

National Public Safety Careers is recruiting for Public Safety Dispatcher / Telecommunicator opportunities in Borden, Indiana. This role handles emergency and nonemergency requests, verifies locations, and uses CAD, telephones, mapping, and radio systems to coordinate responders.

Candidates should have a high school diploma and strong typing, listening, and communication skills. The position involves shift work, nights and weekends, and adherence to confidentiality and training requirements.