Emergency Communications Dispatcher

City of Bellaire; Bellaire (TX); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

The City of Bellaire is seeking a Communications Officer to act as a vital link between residents and emergency services. You will handle 911 and non-emergency calls, monitor radio channels, and coordinate with police, fire, and EMS to ensure timely responses.

Regular training and certification maintenance are required, including EMD and TCIC/NCIC. The role emphasizes calm, compassionate support and teamwork in a close-knit community setting.

Qualifikationen

• High School Diploma or GED required.
• No previous work experience required.
• Must obtain TCOLE Telecommunications Certification within 1 year of employment.
• TCIC and NCIC certifications required.
• Emergency Medical Dispatch (EMD) certification required.
• TCOLE compliant Telecommunications Training Program is required.

Aufgaben

• Answer 911 and non-emergency calls promptly and gather information for dispatch.
• Monitor radio systems and maintain up-to-date information for units.
• Coordinate dispatch with police, fire, and EMS units.
• Perform data entry for calls and events into databases.
• Maintain logs of status and activity for dispatch documentation.
• Liaise with community and other agencies to support public safety.

Kenntnisse

EMD knowledge

TCIC/NCIC

Emergency dispatch

Radio operations

Data entry

Calm under pressure

Public safety teamwork

Ausbildung

High School Diploma

Tools

Central Square

Zuercher

Public Safety Suite Pro

Jobbeschreibung

The City of Bellaire is seeking a Communications Officer to act as a vital link between residents and emergency services. You will handle 911 and non-emergency calls, monitor radio channels, and coordinate with police, fire, and EMS to ensure timely responses.

Regular training and certification maintenance are required, including EMD and TCIC/NCIC. The role emphasizes calm, compassionate support and teamwork in a close-knit community setting.