Emergency Communications Center Director

City of North Richland Hills, Texas; North Richland Hills (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Retirement contributions

Paid vacation and sick leave

Ten paid holidays

Job summary

The City of North Richland Hills, Texas seeks a leader for their Public Safety Communications Center. This position involves planning and directing operations to ensure effective 9-1-1 services for several communities.

Ideal candidates will have extensive experience in public safety dispatch and strong technical knowledge, along with a Bachelor’s degree and necessary certifications. A competitive benefits package is offered, including medical, retirement, and generous leave policies.

Qualifications

• 5 years’ experience as a public safety dispatcher, with 2 years at the supervisor level.
• Valid Texas Class C Driver’s License.
• Ability to pass background check and drug screen.

Responsibilities

• Plan and direct the operations of the Public Safety Communications Center.
• Provide leadership and guidance to employees.
• Ensure effective communication services for the community.

Skills

Leadership presence

Technical knowledge

Budgeting knowledge

Education

Bachelor’s degree or equivalent

Tools

Texas Department of Public Safety's Terminal Agency Coordinator Certification

TCIC/NCIC Certification

TLETS Basic Certification

TCOLE Intermediate Telecommunicator License

Job description

The City of North Richland Hills, Texas seeks a leader for their Public Safety Communications Center. This position involves planning and directing operations to ensure effective 9-1-1 services for several communities.

Ideal candidates will have extensive experience in public safety dispatch and strong technical knowledge, along with a Bachelor’s degree and necessary certifications. A competitive benefits package is offered, including medical, retirement, and generous leave policies.