Public Safety Communications Center Manager (9-1-1)

Strategic Government Resources, Inc.; North Richland Hills (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

The City of North Richland Hills is seeking a Director to plan and direct the operations of the multi-jurisdictional Public Safety Communications Center, serving North Richland Hills, Haltom City, Richland Hills and Watauga with over 137,000 residents.

The role requires strong leadership, technical know-how, budgeting experience and the ability to supervise employees under the direction of the Technical Services Captain. Independence and focus are essential.

Qualifications

• Bachelor’s degree or equivalent.
• 5 years’ experience as a public safety dispatcher with a minimum of two years at the supervisor level.
• Valid Texas Class C Driver’s License.
• Texas Department of Public Safety's Terminal Agency Coordinator Certification, 16 Hour TCIC/NCIC Certification, 24 Hour TLETS Basic Certification, Institute of Law Enforcement Administration: School of Police Supervision or advanced supervisory training, and TCOLE Intermediate Telecommunicator License.
• Must be able to pass a standard background check, as well as a background check through the FBI Criminal Justice Information Services (CJIS) and a drug screen.

Responsibilities

• Plan and direct operations of the multi-jurisdictional Public Safety Communications Center.
• Provide leadership and supervise staff as directed by the Technical Services Captain.
• Demonstrate strong leadership presence, technical knowledge and knowledge of budgeting processes.

Skills

Leadership

Budgeting

Technical knowledge

Supervision

Education

Bachelor's degree or equivalent

Job description

The City of North Richland Hills is seeking a Director to plan and direct the operations of the multi-jurisdictional Public Safety Communications Center, serving North Richland Hills, Haltom City, Richland Hills and Watauga with over 137,000 residents.

The role requires strong leadership, technical know-how, budgeting experience and the ability to supervise employees under the direction of the Technical Services Captain. Independence and focus are essential.