Emergency Communications & CCTV Center Technician

North County Transit District; Oceanside (CA); Sur place; USD 68 000 - 90 000; Plein temps

Résumé du poste

The North County Transit District is seeking a Control Center Technician to monitor CCTV, railroad radios, and regional communications to ensure public safety across the NCTD service area.

You'll receive and prioritize calls for emergency and non-emergency assistance, coordinate resources with public safety personnel and contractors, and document incidents and prepare reports. Some overtime and shift work, including nights and weekends, is required.

Qualifications

• Requires High School Diploma or GED.
• At least 1 year of directly relevant experience in CCTV monitoring, radio communications, or similar public-safety environment.
• Ability to prepare incident reports and documentation; testify when needed.

Responsabilités

• Monitor CCTV, radio systems, and regional communications for security and safety.
• Receive, prioritize, and relay emergency and non-emergency calls.
• Support staff during emergencies, including notifications and communication with field staff.
• Coordinate resources with public safety personnel and contractors.
• Conduct active video monitoring and document incidents; provide video evidence for reports.
• Provide information to train platforms via public address system.
• Complete required reports and documentation using various software tools.
• Perform other related duties as assigned.

Connaissances

Public safety telecommunications

CCTV monitoring

Radio communications

Emergency response coordination

Formation

High School Diploma/GED

Outils

CCTV systems

Two-way radios

Public address systems

Microsoft Office

Description du poste

The North County Transit District is seeking a Control Center Technician to monitor CCTV, railroad radios, and regional communications to ensure public safety across the NCTD service area.

You'll receive and prioritize calls for emergency and non-emergency assistance, coordinate resources with public safety personnel and contractors, and document incidents and prepare reports. Some overtime and shift work, including nights and weekends, is required.