Public Safety 911 Dispatcher & CAD Specialist

FailSafe Communications; Dublin (OH); On-site; USD 63,000 - 82,000; Full time

Benefits offered by this job

Medical benefits

Health Savings/Health Reimbursement

Wellness Program

Life Insurance

Paid Leave

Tuition Reimbursement

Retirement benefit

Employee Assistance Program

Recreation Center Membership

Deferred Compensation

Job summary

The City of Dublin's Northwest Regional Emergency Communications Center (NRECC) is seeking a Communications Technician to join its 9-1-1 dispatch team. The role involves operating a multi-channel radio system, handling 9-1-1 and non-emergency calls, and coordinating EMS, police, and fire resources. Candidates must have a high school diploma or GED, be a U.S.

citizen or permanent resident, and be able to work nights, weekends, and holidays. Overtime eligibility applies.

Qualifications

• High School Diploma or GED required or equivalent.
• Must be able to obtain LEADS/NCIC certification.
• Experience with CAD systems preferred.

Responsibilities

• Operate multi-channel radio system to dispatch requests for law enforcement, fire, medical, and other emergencies.
• Process 9-1-1 and non-emergency calls and route resources appropriately.
• Maintain communication with callers and responders during emergencies and provide guidance.

Education

High School Diploma or GED

Tools

CAD (computer-aided dispatch)

LEADS

NCIC

Job description

The City of Dublin's Northwest Regional Emergency Communications Center (NRECC) is seeking a Communications Technician to join its 9-1-1 dispatch team. The role involves operating a multi-channel radio system, handling 9-1-1 and non-emergency calls, and coordinating EMS, police, and fire resources. Candidates must have a high school diploma or GED, be a U.S.

citizen or permanent resident, and be able to work nights, weekends, and holidays. Overtime eligibility applies.