Emergency Call Taker: Stay Calm, Save Lives

South Central Ambulance Service NHS Foundation Trust; Winchester (VA); On-site; USD 35,000 - 37,000; Part time

Benefits offered by this job

NHS pension

Free parking

Employee Assistance Programme

Job summary

The Emergency Call Taker role at South Central Ambulance Service NHS Foundation Trust is based in Winchester. You will be the first contact for people in crisis, providing calm, compassionate support and asking the right questions to guide urgent decisions.

This on-site role requires 18+ and the ability to work in a fast-paced environment. NHS benefits, part-time hours, and pro rata pay are offered, with full training starting October 2026.

Qualifications

• Must be 18+.
• Right to work in the UK (no visa sponsorship available).
• No medical experience required.
• Excellent communication and composure under pressure.

Responsibilities

• Be the first point of contact during emergencies.
• Ask the right questions, provide reassurance, and guide callers.
• Coordinate emergency response with call handlers and responders.
• Maintain calm and accurate data entry.

Skills

Compassion

Confidence

Clear communication

Resilience

Genuine desire to help

Job description

The Emergency Call Taker role at South Central Ambulance Service NHS Foundation Trust is based in Winchester. You will be the first contact for people in crisis, providing calm, compassionate support and asking the right questions to guide urgent decisions.

This on-site role requires 18+ and the ability to work in a fast-paced environment. NHS benefits, part-time hours, and pro rata pay are offered, with full training starting October 2026.