Emergency Call Taker & Dispatcher (911)

Regional 911 Intake Solutions; Town of Pine Plains (NY); Presencial; USD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Retirement Contributions

Paid Leave

Employee Assistance Programs

Continuing Training

Descripción de la vacante

Regional 911 Intake Solutions seeks diligent 911 Call Takers for Pine Plains, NY. You will answer emergency and nonemergency lines, verify locations, and document details for dispatch.

Successful candidates may work rotating shifts in a 24-hour operation, with training and ongoing performance assessments. A high school diploma or equivalent is required; strong listening and typing skills are essential.

Formación

• High school diploma or equivalent is required.
• Strong listening comprehension and accurate typing.
• Ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.
• Support accessibility resources when needed.

Educación

High School Diploma or Equivalent

Descripción del empleo

Regional 911 Intake Solutions seeks diligent 911 Call Takers for Pine Plains, NY. You will answer emergency and nonemergency lines, verify locations, and document details for dispatch.

Successful candidates may work rotating shifts in a 24-hour operation, with training and ongoing performance assessments. A high school diploma or equivalent is required; strong listening and typing skills are essential.