Emergency Call Taker — 24/7 Public Safety

Public Safety Dispatch Network; Camden (NJ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Camden is seeking 911 Call Takers to be the first point of contact in emergencies. You will ask focused questions, verify locations, and document details for responders. Training and ongoing assessments are part of the role.

Strong listening, accurate typing, and clear communication are essential. Applicants should have a high school diploma or equivalent, with preference for customer service or public safety experience.

Qualifications

• High school diploma or equivalent required or accepted.
• Prior customer service or public safety exposure helpful but not mandatory.
• Strong listening, typing, and clear verbal communication required.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information.
• Use approved questions to determine urgency.
• Enter details into dispatch software and notify responders.
• Provide pre-arrival instructions within training.

Skills

Listening comprehension

Accurate typing

Verbal communication

Follow procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Call-processing software

Keyboard

Job description

Public Safety Dispatch Network in Camden is seeking 911 Call Takers to be the first point of contact in emergencies. You will ask focused questions, verify locations, and document details for responders. Training and ongoing assessments are part of the role.

Strong listening, accurate typing, and clear communication are essential. Applicants should have a high school diploma or equivalent, with preference for customer service or public safety experience.