Emergency Assistance Administrative Coordinator

Catholic-Diocese-of-Arlingto; Sterling Heights (MI); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical plans

Holiday leave

Family Medical Leave

Flexible work options

Career development

Tuition reimbursement

Retirement plans

Job summary

Catholic Charities Diocese of Arlington (CCDA) seeks an EA Case Coordinator Assistant to support the Emergency Assistance ministry by handling inquiries, emails, and referrals while helping applicants complete timely applications.

The role emphasizes service to individuals and families, with a comprehensive benefits package and a requirement to travel within the Diocese as needed; telework is not available.

Qualifications

• Ability to multi-task in a fast-paced work environment.
• Fluency in Microsoft Office (Excel, Word, Outlook) and other relevant web and software applications.
• Experience with database data entry required.

Responsibilities

• Provide referrals and weblinks for applicants to access services within CCDA programs or externally for housing, employment, and other basic needs.
• Research new community resources and maintain up-to-date referral resources for the ministry.
• Maintain up-to-date and accurate client files and databases in alignment with Agency and Ministry standards.
• Work collaboratively with case managers and collateral contacts in identifying needed resources for applicants.
• In alignment with Ministry standards, assist EA case coordinators with responding to inquiries and ineligible applicants.
• Responsible for updating EA Partner referral autoreplies.
• Provide direct support to Program Director for budget, client assistance and vendor payment administration.

Skills

Communication

Bilingual Spanish

Teamwork

Independent work

Education

Associate degree

Tools

Microsoft Office

Database entry

Job description

Catholic Charities Diocese of Arlington (CCDA) seeks an EA Case Coordinator Assistant to support the Emergency Assistance ministry by handling inquiries, emails, and referrals while helping applicants complete timely applications.

The role emphasizes service to individuals and families, with a comprehensive benefits package and a requirement to travel within the Diocese as needed; telework is not available.