Emergency 911 Call Taker — Help Save Lives Today

National Public Safety Careers; Toledo (OR); On-site; USD 48,000 - 60,000; Full time

Job summary

National Public Safety Careers seeks 911 Call Takers for Toledo, Oregon. Responsibilities include handling emergency and nonemergency lines, confirming locations, and entering data into dispatch software. Training is provided, with shift work common in 24/7 operations.

Applicants should have a high school diploma or equivalent and good listening skills. Opportunities involve potential rotating shifts, including nights and weekends.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or public safety helpful, dispatch experience not mandatory.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information.
• Use approved questions to determine urgency and details.
• Enter information into call-processing software.
• Forward incident information to dispatch.
• Provide pre-arrival instructions within training.

Skills

Active listening

Typing speed

Clear communication

Data entry accuracy

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks 911 Call Takers for Toledo, Oregon. Responsibilities include handling emergency and nonemergency lines, confirming locations, and entering data into dispatch software. Training is provided, with shift work common in 24/7 operations.

Applicants should have a high school diploma or equivalent and good listening skills. Opportunities involve potential rotating shifts, including nights and weekends.