Emergency 911 Call Taker — Frontline Public Safety

National Public Safety Careers; Boothbay (ME); On-site; USD 45,000 - 60,000; Full time

Job summary

National Public Safety Careers lists 911 Call Taker opportunities in Dover Foxcroft, ME. You will handle emergency lines, verify locations, and document details for dispatch coordination.

Requires a high school diploma and strong listening, typing, and communication skills. Training, background checks, and certifications are part of the onboarding process, with rotating shifts including nights and weekends.

Qualifications

• High school diploma or equivalent.
• Strong listening, typing, and verbal communication skills.
• Ability to follow structured procedures and complete assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.
• Provide pre-arrival instructions within training and certification.

Skills

Active listening

Typing speed

Verbal communication

Customer service

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers lists 911 Call Taker opportunities in Dover Foxcroft, ME. You will handle emergency lines, verify locations, and document details for dispatch coordination.

Requires a high school diploma and strong listening, typing, and communication skills. Training, background checks, and certifications are part of the onboarding process, with rotating shifts including nights and weekends.