Emergency 911 Call Taker — 24/7 Shifts

Public Safety Dispatch Network; Bend (TX); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid leave

Descripción de la vacante

Public Safety Dispatch Network is seeking a 911 Call Taker in Bend, TX. You will answer emergency and nonemergency lines, confirm locations, collect caller information, and document details in dispatch software as part of coordinated public safety response.

Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided as required by the agency.

Formación

• High school diploma or equivalent.
• Customer service, call-taking or public safety experience is helpful.
• Ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the dispatch function.

Educación

High school diploma or equivalent

Descripción del empleo

Public Safety Dispatch Network is seeking a 911 Call Taker in Bend, TX. You will answer emergency and nonemergency lines, confirm locations, collect caller information, and document details in dispatch software as part of coordinated public safety response.

Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided as required by the agency.