EMEA Training & Learning Architect for Platform

360Learning; United States; Remoto; USD 81.000 - 115.000; Tempo pieno

Vantaggi offerti da questo lavoro

Work From Home allowance

Health insurance

Unemployment insurance

Lunch vouchers

Social security

Contingency fund

Descrizione del lavoro

360Learning seeks an experienced Trainer to empower clients in building Collaborative Learning organizations. You will master our platform and methodology, ensuring clients not only use but master the software for long-term engagement.

You will own the One-to-Many offer (Engagement Academy & Stadium webinars) and collaborate with Customer Success and Product teams to address client friction points. Within 1–12 months, you will master the platform, host webinars, contribute to product updates,

Competenze

• 3+ years of Trainer or client-facing experience in Customer Success/Care.
• Excellent writing and communication skills in multiple tones and languages.

Mansioni

• Master our Platform's core UX and Collaborative Learning methodology.
• Host Stadium webinars and Engagement Academy updates.
• Contribute to Confluence with best practices for platform usage and client engagement.
• Mentor new Trainers and lead internal initiatives.

Conoscenze

Teaching

Public speaking

Multilingual (German/English/French)

Client-facing experience

Strumenti

Confluence

Descrizione del lavoro

360Learning seeks an experienced Trainer to empower clients in building Collaborative Learning organizations. You will master our platform and methodology, ensuring clients not only use but master the software for long-term engagement.

You will own the One-to-Many offer (Engagement Academy & Stadium webinars) and collaborate with Customer Success and Product teams to address client friction points. Within 1–12 months, you will master the platform, host webinars, contribute to product updates,