EMEA Services Solutions Director: Growth & Value

Namely; Mountain View (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Namely is seeking an experienced, commercially minded leader to head our EMEA Services Solutions organisation. This Director, Services Solutions Management role sits at the intersection of Sales, Account Management, Professional Services, Customer Success, and Alliances to drive growth and evolution of the services business across the region.

You will lead a team of Services Sales professionals, shape go-to-market strategy, and collaborate with senior leaders to ensure services remain a

Qualifications

• Significant experience leading Services Sales or related customer-facing organisations within enterprise software or technology environments.
• Proven track record of delivering commercial growth and building high-performing teams.
• Experience leading managers and developing future leaders.
• Strong understanding of enterprise software implementation, consulting, and customer transformation programs.

Responsibilities

• Define and execute the regional services sales strategy aligned to broader business objectives.
• Translate corporate priorities into actionable plans that drive growth, customer value, and organisational effectiveness.
• Contribute to the evolution of service offerings, go-to-market approaches, operating models, and customer engagement strategies.
• Provide leadership during periods of organisational change, ensuring clarity, alignment, and execution.
• Own regional services sales performance, including bookings, pipeline health, forecast accuracy, and strategic growth initiatives.
• Drive services attach and expansion opportunities across both new and existing customers.
• Partner with Sales, Account Management, Customer Success, Professional Services, and Alliances leadership to maximise commercial outcomes.
• Ensure disciplined opportunity management and effective execution against regional targets.
• Act as an executive sponsor and trusted advisor on strategic customer opportunities.
• Engage senior customer stakeholders to understand business priorities and align services strategies to desired outcomes.
• Support complex commercial negotiations, service strategies, and transformational initiatives.
• Represent the organisation in executive-level customer discussions and escalations when required.
• Lead the continued evolution from implementation-focused selling toward business outcome and value realisation conversations.
• Establish best practices that strengthen executive engagement, business consulting, and value-based positioning.
• Ensure teams are equipped to articulate how services accelerate adoption, business transformation, and measurable outcomes.
• Promote a customer-centric approach that prioritises long-term success over short-term transactions.
• Lead, develop, and inspire a high-performing team of managers and individual contributors across the EMEA region.
• Build organisational capability through coaching, mentoring, succession planning, and talent development.

Skills

Strategic leadership

Executive presence

Commercial leadership

People leadership

Cross-functional collaboration

Job description

Namely is seeking an experienced, commercially minded leader to head our EMEA Services Solutions organisation. This Director, Services Solutions Management role sits at the intersection of Sales, Account Management, Professional Services, Customer Success, and Alliances to drive growth and evolution of the services business across the region.

You will lead a team of Services Sales professionals, shape go-to-market strategy, and collaborate with senior leaders to ensure services remain a