EMEA Senior Manager, Enterprise Services & Delivery

Chainguard; United States; Remote; USD 121,000 - 188,000; Full time

Benefits offered by this job

Stock options

Health insurance - 100% coverage

Remote-first culture

Flexible time off

Parental leave (18 weeks birthing, 12+

Job summary

Chainguard is seeking a Senior Manager of Professional Services - EMEA to lead delivery for a portion of our Enterprise segment. You will own the end-to-end customer journey across deployments, consulting engagements, and advisory services, ensuring customers adopt Chainguard solutions and achieve measurable outcomes.

You'll lead and develop a team of Solutions Architects, drive predictable, scalable delivery, and partner with PS leadership on hiring and capacity planning.

Qualifications

• 7+ years in Professional Services, Consulting, Customer Success, or a related field.
• 2+ years of leadership experience managing delivery teams or PS operations for a customer segment.
• Technical background in cybersecurity, DevOps, software engineering, or a related domain.
• Strong project or program management capabilities.
• Experience working cross-functionally in a high-growth technology environment.
• Excellent communication skills—comfortable engaging both technical teams and executive stakeholders.

Responsibilities

• Own end-to-end PS delivery across onboarding, implementation, advisory, and expansion for your Enterprise segment.
• Monitor and improve utilization, on-time delivery, and customer satisfaction KPIs.
• Serve as the escalation point for complex or at-risk engagements.
• Lead, mentor, and grow a team of Solutions Architects; manage career development and succession planning.
• Collaborate with Sales, CS, Product, Engineering, and Support for a seamless customer experience.
• Support pre-sales on strategic or complex opportunities; feed feedback to product and services improvements.

Skills

Leadership

Project management

Cross-functional collaboration

Communication skills

Technical background in cybersecurity/

Job description

Chainguard is seeking a Senior Manager of Professional Services - EMEA to lead delivery for a portion of our Enterprise segment. You will own the end-to-end customer journey across deployments, consulting engagements, and advisory services, ensuring customers adopt Chainguard solutions and achieve measurable outcomes.

You'll lead and develop a team of Solutions Architects, drive predictable, scalable delivery, and partner with PS leadership on hiring and capacity planning.