Embedded Service Technician

Strive Solutions; Connecticut; On-site; USD 55,000 - 75,000; Full time

Job summary

Strive Solutions is seeking a skilled on-site technician to support integrated electronic security and life safety systems at client sites. The role involves installing, testing, and maintaining video surveillance, access control, and intrusion systems while diagnosing issues and ensuring reliable operation.

You will collaborate with customers and internal teams, document work, and provide technical guidance with a strong emphasis on safety and quality service.

Qualifications

• Strong embedded/electronic troubleshooting and repair skills.
• Practical experience with security and life safety systems (video, access, intrusion).
• Ability to test, maintain, and ensure reliable system performance.
• Professional communication and customer-facing problem-solving.
• Commitment to safety, integrity, and high-quality service standards.

Responsibilities

• Install, test, troubleshoot, and perform preventive maintenance on video surveillance, access control, and intrusion systems.
• Diagnose system issues, implement effective repairs, and verify proper operation.
• Collaborate with customer stakeholders and internal teams to resolve technical problems.
• Document work performed and maintain accurate service records.
• Provide technical guidance and support while maintaining a focus on service excellence.

Skills

Embedded troubleshooting

Security systems knowledge

Electrical testing

Customer-facing support

Safety compliance

Job description

supporting integrated electronic security and life safety systems at client sites.

Key Responsibilities

• Install, test, troubleshoot, and perform preventive maintenance on video surveillance, access control, and intrusion systems.
• Diagnose system issues, implement effective repairs, and verify proper operation.
• Collaborate with customer stakeholders and internal teams to resolve technical problems.
• Document work performed and maintain accurate service records.
• Provide technical guidance and support while maintaining a focus on service excellence.

Qualifications & Skills

• Strong embedded/electronic troubleshooting and repair skills.
• Practical experience with security and life safety systems (video, access, intrusion).
• Ability to test, maintain, and ensure reliable system performance.
• Professional communication and customer-facing problem-solving.
• Commitment to safety, integrity, and high-quality service standards.