Email & SMS Associate (Fully Remote)

Sur La Table; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

PTO

RRSP match

Medical insurance

Dental insurance

Vision insurance

Employee discounts

Job summary

Sur La Table is seeking a CRM Marketing professional to own and scale its email and SMS program. You will build and QA campaigns in Braze, manage audiences, and ensure meticulous pre-send checks.

Working alongside the CRM & Lifecycle Marketing Manager, you will own a meaningful portion of the daily program and drive outcomes across the customer journey. You will run experiments, analyze results, and share learnings to continually improve engagement and revenue.

Qualifications

• Experience in email and SMS marketing programs.
• Familiarity with A/B testing and optimization.

Responsibilities

• Build and QA email and SMS campaigns in Braze from creative and audiences to pre-send checks.
• Run A/B tests and track performance to share learnings and drive improvements.

Tools

Braze

Job description

• Learn the email and SMS program from the ground up, building and sending real campaigns to a large retail audience.
• Work side by side with the CRM & Lifecycle Marketing Manager and own a meaningful share of the daily program.

What You'll Do:

• Build and QA email and SMS campaigns in Braze, from creative and audiences to pre-send checks.
• Run A/B tests and track performance to share learnings and drive improvements.

Why Join:

• Reach millions of customers and directly influence revenue across teams.
• Deepen expertise in AI-driven marketing and modern platforms while owning projects end-to-end.
• Competitive benefits include PTO, RRSP match, medical, dental, vision, and employee discounts.

Sur La Table is a specialty retailer and cooking school offering kitchenware, cookware, and culinary experiences. With a culture built on community, recognition, and hands-on experiences, the company values inclusivity and wellness for its team members.