Email Campaigns Operations Specialist

Pampered Chef; Addison (IL); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k match

Flex PTO

Paid parental leave

Discount on Pampered Chef products

Job summary

Pampered Chef is seeking a highly organized Email Marketing Operations Specialist to support day-to-day execution of email and lifecycle programs. The role builds, configures, tests, schedules, and deploys emails within Bloomreach, translating briefs into fully configured campaigns with precise QA and on-time deployment.

The position partners with the Digital Experience team, focusing on accurate builds, thorough testing, audience segmentation, and lifecycle automation, with US-hours support in

Qualifications

• 2–4 years of experience in email marketing, CRM, lifecycle marketing, or digital marketing.
• Hands-on experience building and deploying campaigns within an ESP, CRM, or marketing automation platform.
• Bloomreach experience strongly preferred.
• Experience with Bloomreach, Iterable, Klaviyo, Salesforce Marketing Cloud, or similar tech.
• Experience with campaign setup, segmentation, QA, scheduling, testing, and deployment.
• Strong understanding of email marketing fundamentals and lifecycle marketing.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple campaigns, deadlines, and priorities simultaneously.
• Strong organizational and project management skills.
• Comfort working with campaign performance data and KPIs.
• Strong communication and cross-team collaboration.
• HTML/CSS for basic email edits and troubleshooting is preferred.
• UTM parameters, link tracking, personalization, dynamic content, and A/B testing is preferred.
• High school diploma or equivalent.

Responsibilities

• Build, configure, schedule, and deploy email campaigns within Bloomreach.
• Translate approved campaign briefs, creative assets, copy, audience requirements, and promotional details into fully configured email campaigns.
• Manage day-to-day email production from campaign setup through deployment.
• Populate email templates with approved copy, imagery, links, product information, promotional messaging, and tracking parameters.
• Configure send dates, times, audience criteria, suppression rules, personalization, and other campaign settings.
• Support both scheduled promotional campaigns and triggered/lifecycle communications.
• Ensure campaigns are deployed accurately and according to the established marketing calendar.
• Own detailed pre-deployment QA for email campaigns.
• Validate copy, imagery, links, promotional details, personalization, audience segmentation, tracking parameters, and campaign settings.
• Test emails across desktop and mobile experiences and major email clients.
• Confirm landing pages, product links, promotional offers, and tracking are functioning correctly prior to deployment.
• Conduct test sends and coordinate stakeholder approvals.
• Identify and resolve campaign issues before deployment.
• Maintain QA checklists and documentation to reduce execution errors and create consistent campaign standards.
• Build and validate audience segments within Bloomreach based on campaign requirements.
• Support segmentation across campaigns for consumers, consultants, hosts, and lifecycle groups.
• Configure inclusion and exclusion criteria, suppression lists, behavioral targeting, and other audience logic.
• Support personalization and dynamic content initiatives as email capabilities mature.
• Partner with Analytics and Digital teams to ensure audience selections align with objectives.
• Support the setup, maintenance, and optimization of automated lifecycle journeys.
• Assist with programs such as welcome, onboarding, abandoned browse/cart, post-purchase, re-engagement, promotional, and retention journeys.
• Update creative, messaging, audience logic, timing, and campaign rules within existing automations.
• Monitor automated campaigns to identify broken links, outdated creative, incorrect logic, or other issues.
• Support testing and documentation as new lifecycle programs are developed.
• Maintain the email campaign calendar and track campaigns from intake through deployment.
• Coordinate with internal stakeholders to ensure required assets and approvals are received on time.
• Flag missing assets, conflicting send dates, technical issues, or other risks.
• Maintain organized campaign documentation, naming conventions, testing records, and deployment history.
• Help establish repeatable processes, templates, and workflows to improve efficiency and accuracy.
• Provide responsive campaign support during U.S. business hours.

Skills

Email marketing

Lifecycle marketing

Campaign management

Attention to detail

Project management

Communication

Multitasking

HTML/CSS basics

Tools

Bloomreach

Iterable

Klaviyo

Salesforce Marketing Cloud

Job description

Pampered Chef is seeking a highly organized Email Marketing Operations Specialist to support day-to-day execution of email and lifecycle programs. The role builds, configures, tests, schedules, and deploys emails within Bloomreach, translating briefs into fully configured campaigns with precise QA and on-time deployment.

The position partners with the Digital Experience team, focusing on accurate builds, thorough testing, audience segmentation, and lifecycle automation, with US-hours support in