Email Campaigns Operations Specialist

Pampered Chef; Addison (IL); Híbrido; USD 65 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision insurance

401k match

Flex PTO

Paid parental leave

Discount on Pampered Chef products

Resumo da oferta

Pampered Chef is seeking a highly organized Email Marketing Operations Specialist to support day-to-day execution of email and lifecycle programs. The role builds, configures, tests, schedules, and deploys emails within Bloomreach, translating briefs into fully configured campaigns with precise QA and on-time deployment.

The position partners with the Digital Experience team, focusing on accurate builds, thorough testing, audience segmentation, and lifecycle automation, with US-hours support in

Qualificações

• 2–4 years of experience in email marketing, CRM, lifecycle marketing, or digital marketing.
• Hands-on experience building and deploying campaigns within an ESP, CRM, or marketing automation platform.
• Bloomreach experience strongly preferred.
• Experience with Bloomreach, Iterable, Klaviyo, Salesforce Marketing Cloud, or similar tech.
• Experience with campaign setup, segmentation, QA, scheduling, testing, and deployment.
• Strong understanding of email marketing fundamentals and lifecycle marketing.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple campaigns, deadlines, and priorities simultaneously.
• Strong organizational and project management skills.
• Comfort working with campaign performance data and KPIs.
• Strong communication and cross-team collaboration.
• HTML/CSS for basic email edits and troubleshooting is preferred.
• UTM parameters, link tracking, personalization, dynamic content, and A/B testing is preferred.
• High school diploma or equivalent.

Responsabilidades

• Build, configure, schedule, and deploy email campaigns within Bloomreach.
• Translate approved campaign briefs, creative assets, copy, audience requirements, and promotional details into fully configured email campaigns.
• Manage day-to-day email production from campaign setup through deployment.
• Populate email templates with approved copy, imagery, links, product information, promotional messaging, and tracking parameters.
• Configure send dates, times, audience criteria, suppression rules, personalization, and other campaign settings.
• Support both scheduled promotional campaigns and triggered/lifecycle communications.
• Ensure campaigns are deployed accurately and according to the established marketing calendar.
• Own detailed pre-deployment QA for email campaigns.
• Validate copy, imagery, links, promotional details, personalization, audience segmentation, tracking parameters, and campaign settings.
• Test emails across desktop and mobile experiences and major email clients.
• Confirm landing pages, product links, promotional offers, and tracking are functioning correctly prior to deployment.
• Conduct test sends and coordinate stakeholder approvals.
• Identify and resolve campaign issues before deployment.
• Maintain QA checklists and documentation to reduce execution errors and create consistent campaign standards.
• Build and validate audience segments within Bloomreach based on campaign requirements.
• Support segmentation across campaigns for consumers, consultants, hosts, and lifecycle groups.
• Configure inclusion and exclusion criteria, suppression lists, behavioral targeting, and other audience logic.
• Support personalization and dynamic content initiatives as email capabilities mature.
• Partner with Analytics and Digital teams to ensure audience selections align with objectives.
• Support the setup, maintenance, and optimization of automated lifecycle journeys.
• Assist with programs such as welcome, onboarding, abandoned browse/cart, post-purchase, re-engagement, promotional, and retention journeys.
• Update creative, messaging, audience logic, timing, and campaign rules within existing automations.
• Monitor automated campaigns to identify broken links, outdated creative, incorrect logic, or other issues.
• Support testing and documentation as new lifecycle programs are developed.
• Maintain the email campaign calendar and track campaigns from intake through deployment.
• Coordinate with internal stakeholders to ensure required assets and approvals are received on time.
• Flag missing assets, conflicting send dates, technical issues, or other risks.
• Maintain organized campaign documentation, naming conventions, testing records, and deployment history.
• Help establish repeatable processes, templates, and workflows to improve efficiency and accuracy.
• Provide responsive campaign support during U.S. business hours.

Conhecimentos

Email marketing

Lifecycle marketing

Campaign management

Attention to detail

Project management

Communication

Multitasking

HTML/CSS basics

Ferramentas

Bloomreach

Iterable

Klaviyo

Salesforce Marketing Cloud

Descrição da oferta de emprego

Pampered Chef is seeking a highly organized Email Marketing Operations Specialist to support day-to-day execution of email and lifecycle programs. The role builds, configures, tests, schedules, and deploys emails within Bloomreach, translating briefs into fully configured campaigns with precise QA and on-time deployment.

The position partners with the Digital Experience team, focusing on accurate builds, thorough testing, audience segmentation, and lifecycle automation, with US-hours support in