Email Lifecycle Leader - SaaS, AI-Driven Personalization

Jobgether

United States

Hybrid

USD 120,000 - 180,000

Full time

9 days ago

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Benefits offered by this job

Remote options

Stock options

Bonus program

Career development

Health coverage

Mental Health days

Job summary

Jobgether’s partner company in the United States seeks an Email Operations Team Manager to lead email and push notification programs across a multi-product SaaS environment. You will connect lifecycle marketing, retention, personalization, and revenue objectives to build scalable experiences.

You will manage three email specialists while ensuring strong delivery, data-driven decisions, and collaboration with Product, Data, Demand Generation, and Email Development teams to drive customer value

Qualifications

5+ years in email/lifecycle marketing with a strong email focus.
Proven end-to-end ownership of email/retention programs.
Experience with attribution models and KPI ownership.

Responsibilities

Own email- and push-channel revenue and lifecycle metrics.
Define cross-channel email strategies aligned with product and marketing.
Lead churn-prevention and win-back initiatives using lifecycle data.
Develop and maintain long-term email roadmap and data requirements.
Collaborate with Product, Data Science, data engineering, and marketing teams.
Lead a team of email specialists and mentor them to align daily work with lifecycle goals.
Implement AI-driven personalization and automation at scale.
Ensure deliverability and list health across a multi-product base.